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Administrative Coordinator, HCC

Health and Counseling

The Administrative Coordinator welcomes students, assists with scheduling and provides excellent customer service to the clinic’s patients. The Administrative Coordinator performs intermediate-level, detailed and technical clerical duties requiring broad knowledge of the Health & Counseling Center’s (HCC) functions, policies and procedures. This position reports to the Administrative Services Manager and provides administrative support to both the Medical Services Manager and the Counseling Manager. Reed is committed to excellence and actively seeks diversity in its educational programs and employment practices. We welcome and encourage applicants from historically underrepresented minority groups to apply.

This is a non-exempt, hourly position working 5 days per week, Monday through Friday, from  August 1st through June 30th, with the month of July off. The pay for this position is $19.32/hour. The expected start date is March 25, 2019. Reed College offers an exceptional benefits package, including comprehensive medical and dental insurance, 403(b) retirement plan with 10% employer contribution (after one year of service), retiree medical plan, college tuition assistance for employees and their children, 22 days of paid vacation, seven paid holidays, half-day Fridays in the summer, and many other campus amenities, such as membership to the campus fitness center for employee and spouse and discounted Trimet transit passes.

Who You Are

  • You have been commended at work for being friendly and providing excellent customer service.
  • You have excellent and effective communication skills.
  • You are open and willing to discuss diversity, equity and inclusion. You have a willingness to engage in and support a diverse and inclusive environment.
  • You have a sense for organization and demonstrate proactive behaviors to maintain an orderly and clean work area.
  • People rely on you for a calm and thoughtful response when they have a problem or crisis.
  • You are proficient working with systems, procedures and technology for efficient day-to-day office operations.
  • You possess a team-oriented, collegial working style.
  • You can work effectively with colleagues and/or students different than you.
  • You can juggle multiple processes and tasks at the same time and you always make sure to follow-through.
  • People would describe you as adaptable in new situations and environments and you are comfortable working in a quickly changing environment.
  • You have demonstrated experience diffusing difficult situations. Others would say you have strong conflict resolution skills.

What You'll Do

  • Maintain confidentiality of sensitive and confidential materials.
  • Receive urgent calls of concern or emergency student situations with confidence in a calm and reassuring manner.
  • Demonstrate a professional commitment to issues relating to equity, inclusion and diversity through knowledge of the health & counseling center’s mission statement, policies and procedures.
  • Create a welcoming space for a wide variety of opinions, values, and communication styles that accompany the diverse constituency groups of people within the HCC and people contacting the HCC.
  • Share knowledge of the health & counseling center’s office policies and procedures and ability to apply and explain them in detail.
  • Plan, organize, problem-solve and make decisions to manage administrative office functions in a timely manner while maintaining accuracy, details and confidentiality.
  • Work both collaboratively and independently as a team member to carry out position responsibilities and maintain effective working relationships with students, families, staff and the public.


Two years of vocational training in office management, secretarial or related field and two years of administrative experience; or any equivalent combination of experience and education.

Application Instructions

Click below to apply. You will be directed to Interfolio to create a free account and begin your application. A resume and cover letter are required. You can submit these documents in any format, but pdf works best. In your cover letter please address the following:

  • How would this position contribute to achievement of your long-term professional goals?
  • Which professional accomplishment are you most proud of?

As you apply online, you will also be expected to provide an answer to the following:  

  • All members of Reed's community are expected to contribute to a diverse, equitable and inclusive campus. Employees who experience the most success at Reed are comfortable interacting with a diverse group of students, colleagues and community members. How would you use your skills and experience to contribute to community growth?

Applications will be considered as they are submitted, so applicants are encouraged to apply early. Initial review of applications will begin on February 22, 2019. This position will remain open until filled.

Reed College’s goal is to reply to every candidate.

Apply for this job

Reed College values cultural diversity and intellectual pluralism as critical components of academic excellence. We welcome applications from members of historically underrepresented minority groups, persons with disabilities, persons who have served in the military and others who would bring additional dimensions of experience to our community.