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Clinical Case Manager

Health and Counseling


The Clinical Case Manager coordinates prevention, intervention, and support services for students to assist them in building resilience and navigating various barriers that might otherwise impede personal and academic stability and success. In discharging these duties, the Clinical Case Manager at all times retains the interests of gender, culture, race, ethnicity, sexual orientation, disabilities, etc. at the very core of their work. They are skilled in best practices for working with students from diverse backgrounds. All of the Clinical Case Manager's activities are performed within standards and ethical principles of their profession, as well as applicable legal mandates for mental health professionals in the State of Oregon, and in service of the Reed college mission.

This is an exempt position working 10 months out of the year, August through May. Typical working hours Monday through Friday, 8:30am – 5:00pm. The salary for this position is $61,500. Reed College offers an exceptional benefits package, including comprehensive medical and dental insurance, 403(b) retirement plan with 10% employer contribution (after one year of service), 18 days of paid vacation, paid holidays and many other campus amenities, such as membership to the campus fitness center for employee and partner and discounted Trimet transit passes.

Who You Are

  • You are comfortable working with and supporting college students with disabilities and chronic health concerns and those from minoritized and marginalized backgrounds. 
  • You are skilled in crisis intervention.
  • You are committed to equitable and inclusive practices. You demonstrate continual improvement in self-awareness, understanding of your own culture, identity, biases, prejudices, power, privilege.
  • You are a problem solver, and able to develop, implement, and evaluate effective treatment plans to specifically meet the needs of students from diverse backgrounds.
  • You thrive working in a team environment and enjoy developing relationships and working collaboratively across disciplines with other campus departments, external healthcare partners, individual clients in case management, and families.  
  • You are familiar with best practices in higher education case management in a clinic that provides both medical and counseling services. 
  • You respect the importance of maintaining confidentiality (i.e. knowledge of FERPA regulations). 
  • You are familiar with mental health diagnoses and collaborative care coordination with psychiatric providers.
  • You are comfortable presenting to small and large groups and speaking in front of audiences. 
  • You are able to consistently maintain empathy and compassion in complex and difficult situations. 
  • You are flexible. You can adapt to frequent changes in workload and adjust priorities quickly as circumstances dictate. 
  • You can work independently and follow through on assignments with minimal direction. 

What You’ll Do

  • Provide case management for students with complex mental health problems and physical and mental health comorbidities. Partner with the student and collaborate with others, including the Assistant Dean for Student Support, to develop practical and effective support plans. 
  • Serve as a resource to Reed College students with specific challenges in order to support academic and developmental success. 
  • Provide direct services to students in the form of supportive contact, daytime and after-hours crisis services (on a rotational basis), and outreach.
  • Build and maintain collaborative relationships with campus partners and community providers, including local hospitals and intensive outpatient and residential treatment programs. Maintain a database of community resources and develop memoranda of understanding in coordination with the Counseling and Medical Directors.
  • In cooperation with Medical Services, serve as the referral coordinator for students in need of off-campus mental and physical health resources. As necessary, coordinate student transitions from Health and Counseling Center (HCC) services to external and community providers, with planned transfers of care.
  • Assist the Directors in communicating with staff, parents, families, or designated emergency contacts regarding emergencies, including hospitalizations and other crises, to help facilitate student success on campus, or transition back to campus, when possible. Assist students with discharge planning, follow-up appointments, and coordination of other services following hospitalization.

Qualifications 

Masters degree (MA, MFT, MSW) in counseling, psychology, social work, marriage and family therapy or related field and at least three years of experience providing case management and clinical social work services. Must be licensed in the state of Oregon. Experience with university/college student population preferred. Experience with crisis intervention preferred.                                    

Application Instructions 

Click below to apply. You will be directed to Interfolio to create a free account and begin your application. A resume and cover letter are required. You can submit these documents in any format, but pdf works best. In your cover letter please address the following:

  • How would this position contribute to the pursuit of your long-term professional goals?
  • Which professional accomplishment are you most proud of?

As you apply online, you will also be expected to provide an answer to the following:  

  • If you were selected for this position, how would you use your skills and experience to contribute to equity, inclusion and community growth at Reed?

Applications will be considered as they are submitted so you are encouraged to apply early. However, applications received before September 14, 2020 will receive priority. 

Reed College’s goal is to reply to every candidate. We will confirm that your application is received, and if you are not selected, we will let you know as soon as possible.

Apply for this job

Reed College values cultural diversity and intellectual pluralism as critical components of academic excellence. We welcome applications from members of historically underrepresented minority groups, persons with disabilities, persons who have served in the military and others who would bring additional dimensions of experience to our community.