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Print and Mail Services Specialist

Auxiliary Services

The Print & Mail Services Specialist is part of our Auxiliary Services department and has primary responsibility for shipping and receiving mail, operating copiers and utilizing finishing equipment in print production. This position provides excellent customer service while completing work assignments. This position reports to the Assistant Director of Auxiliary Services. 

This is a full-time, non-exempt position. A regular work week is 37.5 hours working Monday through Friday, 8:30am-5:00pm with occasional evening and weekend hours. Pay for this position starts at $20.65/hour - $22.85/hour. Reed College offers an exceptional benefits package, including comprehensive and cost-free medical and dental insurance for you, and a 60% discount on medical and dental insurance for your dependents, 403(b) retirement plan with 10% employer contribution (after one year of service), educational assistance for employees and their children, 22 days of paid vacation, paid holidays, half-day Fridays in the summer, and many other campus amenities. 

Who You Are

  • You have been commended at work for being friendly and for having excellent customer service
  • You are able to spend most of the day standing including a significant amount of time lifting and carrying up to 50 pounds
  • You can juggle multiple detailed tasks while maintaining a high level of customer service
  • You have some experience with POS, inventory management, printers or other hardware and software that requires troubleshooting and problem solving
  • You are self-aware and comfortable working on teams with varying gender, racial, socio-economic, ability, sexual orientation, and cultural identities
  • You are organized, can work independently and proactively maintain an orderly and clean work area
  •  You are flexible and able to adjust your priorities based on work need
  • You are able to work with a wide variety of people; you are interested in providing guidance and supervision as needed to student employees
  •  You enjoy coming up with ways to improve processes/procedures
  •  You may have but are not required to have experience or aptitude in printing 

What You’ll Do

  • Operate a variety of copiers; perform preventative maintenance tasks necessary to maintain equipment in peak operating condition; diagnose fault codes, perform repair procedures or manage calls for service
  • Work with equipment: binding, cutting, drilling, and collating to complete the production process
  • Order supplies and maintain inventory of various materials for the copiers and binding equipment
  • Process full service/variable data, First Class and Periodical bulk mailings using postal software, high speed inkjet printer, digital full color press, pallet jack and strapping machine
  • Receive and distribute mail and packages; pick up and deliver completed print jobs
  • Provide customer service at the counter and support customers’ use of walk-up machines
  • Prepare outgoing mail and package shipments including USPS permit mailings and UPS and Fedex shipments to both domestic and international recipients. Box and process all outgoing shipments
  • Enter shipping and information into computerized inventory and database management systems
  • Provide direction, guidance and monitor the work of student employees
  • Utilize a Reed vehicle as needed for mailings and projects

Minimum Qualifications

  • Some prior customer service experience
  • Valid driver license

Application Instructions

Click below to apply. You will be directed to Interfolio to create a free account and begin your application. A resume is required. You can submit these documents in any format, but pdf works best. 

Applications will be considered as they are submitted so you are encouraged to apply early. Applications will continue to be accepted until the position is filled. 

Reed College replies to every candidate. We will confirm that your application is received, and if you are not selected, we will let you know as soon as possible.

Apply for this job

Reed College is committed to building a culturally inclusive community and a work environment that respects and inspires every person. Your unique skills, work history, cultural contributions, and lived experiences are essential to building this community. Members of historically marginalized groups including women, BIPOC (Black, Indigenous, and People of Color), those with disabilities, members of the LGBTQ+ community, those who have served in the military, and members of other underrepresented communities are invited to apply.