Security Operations Center Analyst
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The Security Operations Center (SOC) Analyst monitors, evaluates, and responds to security issues that arise in Reed's computing and IT environments. This position works closely with user services, security, infrastructure and other IT staff to provide configuration and monitoring of systems and endpoints, coordination of incident response, and technical support to the Reed community.
This position reports to the Director of Computer User Services, within the IT organization under the division of the Dean of the Faculty and works on campus interfacing with faculty, staff, and students. This is not a remote position.
Reed College offers an exceptional benefits package, including comprehensive and cost-free medical and dental insurance for you, and a 60% discount on medical and dental insurance for your dependents, 403(b) retirement plan with 10% employer contribution (after one year of service), educational assistance for employees and their children, 22 days of paid vacation, paid holidays, half-day Fridays in the summer, and many other campus amenities. This is a full-time, exempt role with typical work hours of 8:30 a.m. to 5:00 p.m. with a one hour unpaid lunch. This position may also include evenings and/or weekend work for major production upgrades and outage monitoring. Salary for this position starts at $72,000-$76,000 per year.
Who You Are
- You are a critical thinker. You enjoy solving complex problems, and for you, everything has a solution.
- You understand the importance of top-tier customer service.
- You are an excellent communicator. You exercise tact and are adept at modifying your communication style to those of your audience or listener, especially explaining technical issues.
- You are adaptable and remain flexible when needs change.
- You have knowledge of networking fundamentals, log analysis, and security and vulnerability analysis.
- You take initiative, remain curious, and enjoy learning new things.
- You enjoy working in a dynamic environment that’s committed to continuous improvement.
- You have a demonstrated commitment to advancing equity. You are self-aware and comfortable working on teams with varying gender, racial, socio-economic, ability, sexual orientation, and cultural identities.
- You have excellent time management skills while juggling competing priorities.
- You have experience with enterprise antivirus platform configuration and management.
- You find joy in automation and process improvement.
What You’ll Do
- Collaborate and support cybersecurity, infrastructure, and other IT staff on the configuration and monitoring of systems and user endpoints
- Work in conjunction with the cybersecurity team in addressing Common Vulnerabilities and Exposures (CVE's), patch management functions and active threat hunting
- Lead Windows and Mac endpoint security by ensuring college-owned devices are patched and running a supported operating system (OS)
- Utilize configuration and compliance management tools for multiple operating systems (such as JAMF, SCCM, Group Policy, etc.)
- Lead Windows endpoint deployment and management by creating and maintaining base images, group policies, software policies, and scripts
- Coordinate incident response communication efforts with IT staff, Reed community, and vendors
- Collaborate with cybersecurity, other IT staff, and HR on annual security training for employees
- Provide technical support for faculty, staff, and students including OS and application troubleshooting
- Assist with recruiting, training and mentoring of student employees
- Assist with the development and maintenance of IT policies and procedures
- Be available for 24/7 rotational work in monitoring systems and responding to outages
- Bachelor’s degree
- 5 years of relevant technical experience
Click below to apply. You will be directed to Interfolio to create a free account and begin your application. A resume and cover letter are required.
Applications will be considered as they are submitted so you are encouraged to apply early. Applications will continue to be accepted until the position is filled.
Reed College replies to every candidate. We will confirm that your application is received, and if you are not selected, we will let you know as soon as possible.
Reed College is committed to building a culturally inclusive community and a work environment that respects and inspires every person. Your unique skills, work history, cultural contributions, and lived experiences are essential to building this community. Members of historically marginalized groups including women, BIPOC (Black, Indigenous, and People of Color), those with disabilities, members of the LGBTQ+ community, those who have served in the military, and members of other underrepresented communities are invited to apply.